Question: Does the item come with free shipping?
Answer: Yes, Free express shipping service is provided by Vyaamo for all our products.

Question: How to check the status of my package?
Answer: Get your tracking number from your order details or the confirmation email sent from Vyaamo.

Question: How long does delivery time usually take?
Answer: The product will be delivered within 7-10 days after purchase.

Question: How long is your product processing or handling time?
Answer: It will take 2-3 days to process your order.

Question: What countries do you ship to?
Answer: Currently, we only ship in India.

Question: How will my product be shipped?
Answer: We use premium delivery services to ensure safe delivery. Mattresses come with installation service in select cities.

Question: I ordered multiple items (mattress and bedding). Will they all be delivered at the same time?
Answer: If all items are purchased on the same day, we try our best to deliver them together. However, larger items like mattresses may be delivered separately.

Question: Can I change my delivery address after the product has already been shipped?
Answer: Unfortunately, we cannot change shipment information once your package is en route.

Question: What do I need to do if I received a product that's different from what I ordered?
Answer: Please email us immediately with your order ID number and photos of the shipping label and the received product.

Question: I didn't receive all the items I ordered. What should I do?
Answer: Please email us immediately with your order ID number.